Score Promotions is a nationwide leader in the Promotional Products industry!We deliver high end solutions that deliver superior results for our clients.

This is an UNPAID position with ample opportunities to learn and be mentored by a group of IT specialists. In order to qualify for this internship you must be a University or College student in a co-op/internship program that is required to earn a credit to graduate.

Internship Overview: After this internship you will have earned a college/university co-op credit and you will be able to apply for jobs within your field with confidence and experience.

As an IT Intern:

Provide Technical support for client network, workstations, servers and printers etc.
Manage Windows Server Active Directory and Exchange Server
Network management and administration
Light data cabling and infrastructure design
Hardware and software installation
General light office duties
Assess customer requests and provide resolution in real-time when possible.
Represent the company with excellent customer service, communication skills, professional, courteous, and highly service-oriented.
Maintain detailed documentation of client communications and problem resolution in ticketing system.
Mediate communication between end-users and external suppliers (ISP, third party and proprietary software technicians).

Knowledge, Skills & Experience

Post-Secondary Certificate or Diploma in the field of Information Technology and/or equivalent work experience.
Full knowledge of Microsoft operating system such as server 2003, XP, Windows 7 and ability to support such system
Ability to perform detailed audits and reports
Hardware and software installation and configuration. General consulting skills and multitasking abilities. Windows Server 2003/2008/2012 and Exchange 2010 experience an asset.
Experience with firewalls, managed switches, VPNs, VLANs, etc.
Experience troubleshooting and resolving hardware, software and network connectivity issues in an end-user environment.
Solid understanding of networking, operating systems, and Microsoft software
Setup and troubleshoot mobile devices
Strong troubleshooting and problem solving abilities.
Excellent analytical, organizational and decision making skills.
Effective listening, verbal and written communications skills.
Be able to work in a team environment, while being self-motivated.
Ability to interact with all levels of an organization in a professional, diplomatic and tactful manner.
Knowledge and Experience with MAC is an asset

Please email your resume and tell us why you are a fit for the role. Good luck!

Score Promotions is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment and selection process, please indicate so when applying.

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IT Intern