About Kinaxis
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers for Young People (2024), we want to help you take the first step in crafting your career journey.
At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
Our office in Ottawa, Canada
Term length: 4 months starting May 2024
About the team
The Site Reliability Engineering team is responsible for the delivery, management, and monitoring of Kinaxis products and cloud infrastructure in our production offerings. We are responsible for ensuring service availability and performance to our customers globally, 7x24x365. We develop automation geared towards production operations using modern platform tooling.
What you will do
- Deliver customer excellence, making sure we meet all SLAs.
- Work in a highly collaborative team.
- Deploy, upgrade, and support numerous applications, services and operating systems.
- Exposure to infrastructure; VMWare, Kubernetes, networking, etc.
- Exposure to public clouds; Azure and GCP.
- Troubleshoot system performance and application health issues.
- Take ownership and accountability of the incident resolution process.
- Must adhere to all security and confidentiality requests for this position.
- May perform work on additional projects upon request.
What we are looking for
- Enrolled in a post-secondary diploma or degree program in computer science or a related discipline.
- Proven strong troubleshooting skills.
- Working knowledge of Windows and/or Linux environments.
- Knowledge of remote system administration.
- Understanding of system performance monitoring.
- Knowledge of modern SaaS technologies.
- Excellent written and verbal communication skills.
- Must be a Canadian Citizen or a Permanent Resident due to CGRP security requirements.
- Knowledge of public cloud platforms (Azure, AWS, GCP) is considered an asset.
- Knowledge of scripting languages such as PowerShell and Ansible is considered an asset.
#Coop, #Internship, #Intern, #LI-Hybrid; LI-JH1
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.
Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
