R.

Details

Your skills and interests

Skills:
Customer Service & Support
Sales & Account Management
Inbound & Outbound Call Handling
Complaint Resolution & Problem Solving
Ticket Booking & Reservation Management
Invoicing & Financial Transactions
CRM & Customer Relationship Management
Communication & Interpersonal Skills
Multitasking & Time Management
Microsoft Office Suite & Tech Proficiency
Documentation & Reporting
Teamwork & Collaboration
Training & Mentoring
Confidentiality & Data Accuracy
English Fluency & Professional Etiquette

Interests:
Enhancing customer experiences through innovative service solutions
Exploring advancements in CRM and customer interaction tools
Technology and its role in improving business operations

About

Highly skilled Customer Service and Sales Professional with over 14 years of experience in the aviation, telecommunications, and finance industries. Expertise in managing inbound and outbound calls, resolving customer inquiries, booking tickets, processing invoices, and handling financial transactions. Adept at building rapport with customers, problem-solving, and ensuring high levels of client satisfaction. Proven ability to work in fast-paced environments, multitask, and provide efficient solutions. Strong communication skills and a track record of delivering exceptional service across various international roles.